Our Back To Process policy is designed for travel businesses and partners who wish to resume or reinstate previously paused or discontinued digital services. This ensures a smooth continuation of operations with clarity and professionalism.

Back to Process refers to the reactivation of any service cycle that was:

• Put on hold due to non-payment or inactivity.
• Discontinued voluntarily by the client.
• Left incomplete after demo/trial phase.
• Suspended due to policy violation.

Reactivation Request Window

Clients must request reactivation within 30 calendar days of service discontinuation. Beyond this period, a new onboarding process and fresh charges may apply.

Charges & Payment Terms

A minimal reactivation or resume fee is applicable depending on the service. All dues must be cleared before reactivation.

Service Timeline After Reactivation

• Standard reactivation timeline is 24–48 business hours after payment confirmation.
• Website and digital campaigns may take 2–5 working days based on technical dependency.
• Any previously deleted data, leads, or reports may not be recoverable.

Conditions & Limitations

• Past offers or discounts are not applicable upon reactivation.
• If the service was discontinued due to policy violation, spam activity or unethical behavior, reactivation is subject to approval.
• For SEO/marketing campaigns, campaign progress will be reset from zero.
• Website/server-based services require valid domain/server access at the time of resumption.

Data Handling & Privacy

• We try our best to retain client data during short service gaps.
• However, after 30 days of inactivity, data storage is not guaranteed.
• Clients are encouraged to export or back up critical data before deactivation.

Communication & Support

All reactivation queries must be submitted via email or official communication channels. Processing will begin only after formal written confirmation.

Refund & Cancellation Policy

• Reactivation fees are non-refundable once technical work has been initiated.
• If a client cancels after payment but before setup, a partial refund may be considered (case-by-case basis).
• No refund will be applicable for delays caused by incomplete client access or response delays.

Final Rights & Modifications

The service provider reserves the right to:

• Modify these terms at any time without prior notice.
• Deny reactivation based on account history.
• Introduce additional verification or re-onboarding requirements.